Quinta das Pedras Novas - Turismo Rural, Lda strongly believes in protecting the confidentiality and security of your personal data. This document is called our "Privacy Policy" and describes how we use the personal data we collect and receive about you. The processing of personal data carried out by Quinta das Pedras Novas - Turismo Rural, Lda is carried out in strict compliance with the applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD) and other legislation that may regulate the RGPD .

1. HOW TO GET MORE HELP
If you need help regarding our Privacy Notice or have questions about it, please contact our Data Protection Officer, whose contact details are given below:

• Letter addressed to: Data Protection Officer, Quinta das Pedras Novas - Turismo Rural, Lda.

Travessa das Pedras Novas 38 - Vilares , 4920-040 Pits

• E-mail: info@quintapedrasnovas.com

• Phone: (+351) 961 890 131

If you are unhappy with any aspect of the way we collect or use your data personal, we would like you to let us know. You can contact us using the above details.

2. WHAT ARE YOUR RIGHTS

a. Right to be informed - to receive clear, transparent and easily understandable information about how we handle your personal data and what your rights are. This is why we provide you with information about your personal data in the Privacy Policy.

b. Right of access - access personal data concerning you (if we process them) at all times. The aim is for you to know and verify that we are using your personal data in accordance with the legal regime for the protection of personal data.

c. Right of rectification - to correct your personal data if it is incorrect or incomplete.

d. Right of deletion - allows you to request the deletion or removal of your personal data when there is no compelling reason for us to continue using them. Quinta das Pedras Novas - Turismo Rural, Lda may have the right or the obligation to retain the information, as happens, for example, when it is subject to a legal obligation or has another valid reason to withhold it .

e. Right to limit the processing in certain situations - the user has the right to “block” or to suppress the continued use of his information. When processing is limited, we may still retain your information, but we cannot continue to use it. We maintain lists of individuals who have requested that further use of their personal data be “blocked” to ensure that the limitation is respected in the future.

f. Right of data portability - obtain a copy of some of the personal data about you that we keep and pass it on to another data controller.

g. Right to object – to object to certain types of processing, including processing for direct marketing purposes (which we only do with your consent).

3. WHO WE ARE

Quinta das Pedras Novas - Turismo Rural, Lda, registered at the Commercial Registry Office of Lisbon with the unique registration number and legal person 513941304, headquartered at Travessa das Pedras Novas 38 - Vilares, 4920-040 Covas.

Under the terms described above, A Quinta das Pedras Novas - Rural Tourism, Lda is the entity responsible for the processing of your personal data.

4. HOW WE CONTACT YOU

We may contact you through one or more of the following communication channels: telephone, postal mail, e-mail, text message (SMS), instant message or other electronic means.

5. WHAT WE KNOW ABOUT YOU

The types of personal data we handle may include the following elements:

Name;

contact information, including e-mail details, telephone numbers and delivery/shipping addresses;

Age or date of birth;

Taxpayer Number (TIN).

6. HOW WE KNOW ABOUT YOU

What we know about you was provided by you when you first contacted us through one of our commercial channels. You may provide us with personal data at various times and through various communication channels, including telephone, email, e-commerce website www.quintadaspedrasnovas.pt, orders placed over the counter, forms for websites and social networks, text message, postal letter, for example, when:

• Request information about, or if you propose to hire one of our products or services;

• Register on our e-commerce website www.quintadaspedrasnovas.pt;

• Participate in any marketing disclosure or questionnaire of Quinta das Pedras Novas - Turismo Rural, Lda;

• Makes a claim.

7. WHY WE NEED YOUR PERSONAL INFORMATION

We use the personal data we hold about you to:

• Process your orders online;

• Provide you with the information, products and services you request from us;

• Manage our relationship with you while you are our customer and to communicate with you;

• Check the instructions you give us;

• Analyze, evaluate and improve our services to customers;

• Investigate any complaints you may make;

• Provide evidence in any litigation or potential litigation between you and our company;

• Provide you with marketing information if you have given us your consent to direct marketing actions;

• Send you notifications about changes to our products and services;

• Train our employees;

• Monitor the quality of our insurance products and services;

• Ensure that the contents of our website are presented in the most effective way for you and your device;

• Anonymously aggregate them with other data for data analysis and reporting purposes.

8. HOW WE PROTECT YOUR PERSONAL DATA

The security and confidentiality of your personal data is extremely important to us. We have implemented technical, administrative and physical security measures to:

• Protect your personal data from unauthorized access and misuse;

• Protect our IT systems and information ;

• Ensure that we are able to restore your data when data has been corrupted or lost in a disaster recovery situation.

Where appropriate, we use encryption or other measures we deem appropriate to protect your personal data. The collection and processing of data is carried out in a secure manner that prevents its loss or manipulation. All data will be entered into a Secure Server (SSL 128 bits) which encrypts/encodes them (transforms into a code). You can check that your browser is secure if the lock symbol appears or if the address starts with https instead of http. We also regularly review our security procedures to determine if more current methods and appropriate new technologies are needed. However, despite our reasonable efforts, no security measure is always perfect or impenetrable.

9. DIRECT MARKETING

We offer you the opportunity to receive marketing communications from us regarding products, special offers or services that we believe may be of interest to you. We send direct marketing communications via email if we have your email address, but we may contact you through other means if you have given us your consent to promote our offerings through those means.

If you wish to opt-out of receiving marketing communications from us, we provide you with simple ways to do so. Whenever you receive a direct marketing communication, you will be informed on how to cancel your subscription. You can also select the “unsubscribe” option in any email marketing communication we send you, or you can send an email to info@quintapedrasnovas .com, or contact us by phone at (+351) 961 890 131 (available from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm, Monday to Friday ) to let us know that you want to stop receiving marketing communications.

10. HOW LONG WILL WE RETAIN YOUR DATA?

It is natural that we need to retain your information throughout the duration of our relationship with you and eventually beyond that point in order to comply with all applicable laws and privacy legislation to which we are subject. More information can be provided upon written request. We securely and securely destroy data that we no longer need to stay in compliance with the deadlines set out in our policies.

When we continue to use data for statistical or research purposes, we ensure that the data is treated anonymously so that you cannot be identified by them or through them under any circumstances.

11. HOW WILL YOU KNOW IF WE CHANGE THIS PRIVACY POLICY?

We may change this Privacy Policy at any time. If we make any material changes to the way we collect your personal data or the way we use it, we will post notice of the changes prominently on our website covered by this Privacy Policy.

12. APPLICABLE LAW

This Privacy Policy is governed by Portuguese law.

13. COOKIES

On our website, information may be collected through cookies. Cookies are small software tags that are placed on the user's computer, phone or tablet that facilitate the way they communicate and interact with the website. Our website uses cookies to provide a good internet browsing experience and to improve the performance of website features. This section on our Privacy Policy contains clear and comprehensive information about the cookies we use and what they are used for.

Consent for Cookies:

Cookies will only be set on your computer, phone or tablet after your consent. By continuing to browse our website – with the exception of viewing our Privacy Policy and Terms and Conditions – after the cookie banner is displayed on the main page, you are consenting to its settings on your device as described in this policy.

You should not use our website if you do not want to have cookies associated with your computer, phone or tablet. Even if you initially agree with our cookies, you can at any time block or delete cookies from your browser settings. Please note that without cookies you will not have access to various features of our website that make the web experience more pleasant and that some of our services may not work properly.

How to manage Cookies:

You can modify your cookie settings in your internet browser. For example, you can block cookies, totally or partially, by activating in your browser settings. You can usually find these settings in the “options” or “preferences” menu of your internet browser.

The following links may be useful for this purpose:

Chrome: < a href="http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647" target="_blank">http://support.google.com/chrome/bin/ answer.py?hl=en&answer=95647

Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Internet Explorer: http://support.microsoft.com and type “cookies” in the search function

Safari: http://www.apple.com/support/ and type “cookies” in the search function.

Cookie Types

Cookies can be “session” or permanent, and simultaneously from third parties or the company itself. Below we explain what these terms mean so that you can better understand the type of cookies we use and why.

Session Cookies: Session cookies allow you to be recognized during your visit to the site, in a way that any changes in your selections are constant for as long as you remain on the site. These cookies allow you to browse the various pages without having to authenticate or reprocess each new area you visit. Session cookies are temporary and expire when you close your browser or when you leave the website.

Permanent Cookies: Permanent cookies stay on your computer after your browser session ends and allow you to choose your preferences or actions with the user are remembered when he revisits the site.

Third-party cookies: Third-party cookies are cookies stored in domains other than Quinta das Pedras Novas - Turismo Rural, Lda. Third party cookies will not be placed on your computer, phone or tablet during your visit to our website.

For more information about cookies, how to see which cookies are active at any given time, how to manage or delete them, visit www.allaboutcookies.org. If you would like to choose to have your data collected by Google Analytics on all sites, please visit http://tools.google. com/dlpage/gaoptout.